Just what the client ordered!
One of our national clients engaged HASCAT Safety to produce a bespoke 1 day training course for their service engineers. They gave us the brief of what they wanted in the course, to include a workbook and contain 2 assessments with the requirement that we make the course bespoke to their engineers. And they wanted RoSPA Course Approval for the finished item.
The client has over 400 service engineers carrying out service and repair of capital equipment covering the whole of the UK. The majority are mobile visiting different customers each day and working alone. The other engineers are either based at their national service centre or are embedded on customer sites looking after fleets.
The aim was to make the course informative, enjoyable and the engineers could engage with it as reflected their working environments.
We worked closely with our client on the materials, the syndicate exercises, their documents and the assessment method which we planned to use.
We wrote a lesson plan based on these discussions, built the presentation using their standard presentation format and wrote the assessments. These were then submitted to the client for approval. These were all accepted by the client so we set about writing the workbook to accompany the course. This was also produced in their corporate format.
Once this was all approved by the client we ran several courses in different geographical locations in the UK to get feedback from the engineers. Great feedback was given by the engineers as they could now see how health and safety applied to them with many commenting that they not only found it interesting but also fun!
With the clients consent we then dealt with RoSPA on their behalf to obtain their Training Course Approval.
We are pleased to say that we achieved a 100% score for the whole course.
So if you are thinking of health and safety training for your staff but want it bespoke to your organisation why not give HASCAT Safety a call!